Stockcharts.com big issue for us

    Posted by matt on 30th of Jan 2020 at 09:41 am

    I always worried about this for years, but looks like they might be finally enforcing this on Stockcharts.com.  Steve and I both use the same account, have since 2007 because of the charts we share.  

    This morning I see this message on all my Stockcharts images - I cannot see any of my stockcharts stuff. That's going to hinder greatly what I can post, I won't be able to post anything until this gets resolved.  Until we figure out a solution one of us will be able to post while the other cannot.  

    if you see the comments

    Posted by matt on 30th of Jan 2020 at 01:39 pm

    if you see the comments on the far right post - it's possible we may have to remove our URLs for the chart images. unreal

    What they fail consider is,

    Posted by trader1028 on 30th of Jan 2020 at 02:17 pm

    What they fail consider is, only those who pay stock charts can see the entire chart via the URL

    Everyone who does not pay stockcharts via their own account only get the free version of the chart via URL 

    So anyone using your link, that can see the entire chart is paying stockcharts as well.

    That needs to be explained to them.


    Murph also uses chart links for his reports, and he works at stock charts.

    Same deal. If you don't have an account you get free scaled down chart.

    I am not sure how

    Posted by sonofrebel on 30th of Jan 2020 at 02:25 pm

    I am not sure how many others here only subscribe to stockcharts to get the url links - I certainly do - so they will loose out by more than just you guys.   

    yeah guys - first off

    Posted by matt on 30th of Jan 2020 at 02:28 pm

    yeah guys - first off Stockcharts.com  admin sucks. However this is part of a regulatory issue - NYSE contacted them to enforce this so they don't have a choice.  However I'm sure NYSE didn't contact them this morning suddenly, they probably knew it was coming weeks in advance and should have informed everyone that this was coming ahead of time vs a big sudden surprise for everyone. Next they appear to be even restricting charts on the same computer where if you are logged into Stockcharts on Firefox and Chrome, that's enough to get you blocked - to me that's BS -they should use IP addresses or MACD addresses, you should be able to view on the same computer.  So I think they restricted to browser vs MAC or IPA address which is just dumb.  

    but again the NYSE part is a regulator issue, so regardless some change would be coming

    wth!

    Posted by morton7 on 30th of Jan 2020 at 01:59 pm

    wth!

    I'm not a huge fan

    Posted by cozz101 on 30th of Jan 2020 at 10:02 am

    I'm not a huge fan of sites that do this.  At least they should let someone share access with a limited number of people, say 2-3 friends/family.  Netflix and Amazon do this. My kids would never be able to afford or watch any streaming without...

    I wonder if Stockcharts could

    Posted by disciple33 on 30th of Jan 2020 at 09:55 am

    I wonder if Stockcharts could work something out, perhaps whereby you pay for a 2nd subscription and they allow you to merge them? I would ask, to see if they have any workarounds.

    yeah disiple33 - that's basically

    Posted by matt on 30th of Jan 2020 at 10:22 am

    yeah disiple33 - that's basically what I just wrote - they should have given that option right off OR.......god forbid let everyone know this was coming a couple weeks in advance instead of just shocking everyone with no communications what so ever

    why they hell would they

    Posted by matt on 30th of Jan 2020 at 10:23 am

    why they hell would they not send a notice in advance to their customers of this up coming change? unreal

    yup same here - they

    Posted by petermusic on 30th of Jan 2020 at 09:49 am

    yup same here - they won't even let me run a powerbook and desktop at the same time -they are a complete joke!

    Crazy - petermusic please email

    Posted by steve on 30th of Jan 2020 at 09:55 am

    Crazy - petermusic please email them for clarification 

    here is the message: "The

    Posted by petermusic on 30th of Jan 2020 at 09:59 am

    here is the message: "The stock exchanges do not allow us to display official real time charts on more than one device/browser at the same time. You can continue using your other device/browser to access our system, however you cannot use this device again until the 5 minute transition period has expired."

    I sent this message to

    Posted by matt on 30th of Jan 2020 at 10:19 am

    I sent this message to them - regulator fine, then give us the option to PAY for multiple devices!!! That would satisfy the exchange regulation, but not offering that option is asinine 

    Hello I wrote you a few min ago but wanted follow follow up again, regarding the message this morning on all my charts displaying the message (dual device detected the Exchange does not allow us to display official real time charts to more than one device/browser at the same time).

    I get that it's regulatory - however it seems like the exchange is satisfied as long as each separate device is paid for.  So why can't you add a subscription option for paying for 2 devices or 3 devices? Yes it would cost me double or triple but I don't care, cost is not an issue.  I've been with you guys for 19 years!  I rely on this stuff - give me the option to pay for multiple browsers or devices please

    thanks you and please get back with me. It's also crazy you don't have a phone number after 20 years to actually talk to someone

    Not to mention,  how many

    Posted by cozz101 on 30th of Jan 2020 at 10:24 am

    Not to mention,  how many people have subscribed to stockcharts.combased on the free advertising they get here on the site? 

    we've probably bought them 100s

    Posted by matt on 30th of Jan 2020 at 10:29 am

    we've probably bought them 100s of clients or 1000s over the years

    On the same network?

    Posted by matt on 30th of Jan 2020 at 09:50 am

    On the same network?

    yes

    Posted by petermusic on 30th of Jan 2020 at 09:51 am

    yes

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