Posted by petermusic on 30th of Jan 2020 at 09:59 am
here is the message: "The stock exchanges do not allow us to
display official real time charts on more than one device/browser
at the same time. You can continue using your other device/browser
to access our system, however you cannot use this device again
until the 5 minute transition period has expired."
I sent this message to them - regulator fine, then give us the
option to PAY for multiple devices!!! That would satisfy the
exchange regulation, but not offering that option is
asinine
Hello I wrote you a few min ago but wanted follow follow up
again, regarding the message this morning on all my charts
displaying the message (dual device detected the Exchange does not
allow us to display official real time charts to more than one
device/browser at the same time).
I get that it's regulatory - however it seems like the
exchange is satisfied as long as each separate device is paid for.
So why can't you add a subscription option for paying for 2
devices or 3 devices? Yes it would cost me double or triple but I
don't care, cost is not an issue. I've been with you guys for
19 years! I rely on this stuff - give me the option to pay
for multiple browsers or devices please
thanks you and please get back with me. It's also crazy you
don't have a phone number after 20 years to actually talk to
someone
yup same here - they
Stockcharts.com big issue for us
Posted by petermusic on 30th of Jan 2020 at 09:49 am
yup same here - they won't even let me run a powerbook and desktop at the same time -they are a complete joke!
Crazy - petermusic please email
Posted by steve on 30th of Jan 2020 at 09:55 am
Crazy - petermusic please email them for clarification
here is the message: "The
Posted by petermusic on 30th of Jan 2020 at 09:59 am
here is the message: "The stock exchanges do not allow us to display official real time charts on more than one device/browser at the same time. You can continue using your other device/browser to access our system, however you cannot use this device again until the 5 minute transition period has expired."
I sent this message to
Posted by matt on 30th of Jan 2020 at 10:19 am
I sent this message to them - regulator fine, then give us the option to PAY for multiple devices!!! That would satisfy the exchange regulation, but not offering that option is asinine
Hello I wrote you a few min ago but wanted follow follow up again, regarding the message this morning on all my charts displaying the message (dual device detected the Exchange does not allow us to display official real time charts to more than one device/browser at the same time).
I get that it's regulatory - however it seems like the exchange is satisfied as long as each separate device is paid for. So why can't you add a subscription option for paying for 2 devices or 3 devices? Yes it would cost me double or triple but I don't care, cost is not an issue. I've been with you guys for 19 years! I rely on this stuff - give me the option to pay for multiple browsers or devices please
thanks you and please get back with me. It's also crazy you don't have a phone number after 20 years to actually talk to someone
Not to mention, how many
Posted by cozz101 on 30th of Jan 2020 at 10:24 am
Not to mention, how many people have subscribed to stockcharts.combased on the free advertising they get here on the site?
we've probably bought them 100s
Posted by matt on 30th of Jan 2020 at 10:29 am
we've probably bought them 100s of clients or 1000s over the years
On the same network?
Posted by matt on 30th of Jan 2020 at 09:50 am
On the same network?
yes
Posted by petermusic on 30th of Jan 2020 at 09:51 am
yes