Sent them a similar message and immediately got this response in my email:

    "Thank you for contacting us. We apologize that the missing intraday data for March 13th has not yet been posted to the chart. Our data vendor is working hard to recover the missing intraday data from that day and as soon as that happens, our data team will post the data to the chart.

    We sincerely apologize for the inconvenience this has caused. We do hope to have this data as soon as possible.

    Please let me know if you have any other questions or comments about our website.


    Thank you,

    Talia Miller"

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