Rik, 

These all had system entry dates of Dec 19th at the time I screen shot them.  Why were there entry dates for items that were already flat?  Please help me to understand.  With all of the errors on this site, I am having trouble trusting anything.

Are the SMS alerts not working?  I have several starred ticker symbols that have new longs today, and I didn't get any alerts.  I posted the same question yesterday and no one answered.  PLEASE HELP!!

I see these five symbols went flat today.  I have all of them starred on the HP KISS Table, but I did not get any SMS alerts.  I know my SMS alerts are working because I received several yesterday.  Can you let me know why I am not getting these alerts when things are going flat today?  Thank you.

Thank you, Steve.  I appreciate the tip.  I certainly agree that learning comes with time and experience.  I have a lot of experience, but am far from a technical trading expert.  I am paying for this subscription in an effort to accelerate that process, and to help me get in and out of new positions profitably.  I think it is easy for the folks that have been around for a long time to think this site is intuitive and easy to use.  

I have highlighted several things within the KISS tables to Rik that are not working correctly, like entry dates for items where there were no updates.  His response was "there is currently an issue with the HP KISS table ; when it says "Flat" there shouldn't be a System Entry date".  I also understand that the trade ideas used to have SMS alarms, but Rik said "yes, in the past we did have Alarms for the Trade Alerts where people would alerted to new trade triggers for the Trade Ideas.  currently that feature is broken as the company that provided the data is out of business and we are finding a replacement."  

So your customer support is telling me that your KISS tables are not functioning correctly, and that I am on my own with your trade ideas as far as if I initiate a position, and if so, where to set a stop.  I am excited to get to work and learn from you all, but have found the user experience a little underwhelming and, based on Matt's earlier response, a bit condescending.   

Thanks Matt.  I'm new to the site and still trying to get my bearings.  I guess it was a dumb question, but it seemed reasonable to think that the sell-off on the SPY could continue.   Timing is something I am trying to improve upon, hence why I became a member of your site.  You seem to have lots of great trade ideas in your newsletters as well, but similarly in those instances, I am struggling to take your insight and translate it into actionable trades.   

Where is the  post where you "commented on SPXU and eventually adding some inverse ETF's to the KISS section"?  

Buy SPXU?

I am looking for some help.  I know several chart experts recently started shorting the SPY.  I can't find anywhere in the KISS system where I can star SPXU.  This ticker seems like it could be a smart buy in the near term.  If you agree, do you have thoughts on an entry price and a stop price?  Thank you.